Introduction

This Privacy Policy explains how Clear Vision Cleaning Services (“we,” “us,” “our”) collects, uses, protects, and shares information when you visit our website https://clearwindowcleaning.net, contact us, or request a quote.

Types of Information We Collect

We may collect the following information when you contact us or request services:

  • Contact information: name, email address, phone number

  • Service information: address/location where service is requested, and details you provide in your message/request

  • SMS consent information (if you opt in): your phone number and your opt-in/consent status

How Information Is Collected

We collect information in the following ways:

  • When you submit information through our website forms (e.g., Contact Us / Request a Quote)

  • When you contact us by phone, email, or text message

  • Automatically through basic website technologies (e.g., cookies/log data) that help the website function and improve performance (you can control cookies via your browser settings)

Purpose of Data Collection (How We Use Your Information)

We use the information we collect to:

  • Provide quotes and deliver requested services

  • Schedule appointments and send service updates

  • Respond to inquiries and provide customer support

  • Communicate about our services, events, promotions, or offers where permitted by law and your choices

Data Security Measures

We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, improper use, alteration, or disclosure. However, no website or internet transmission is 100% secure.

Data Sharing Practices

We do not sell, rent, or trade personal information collected through our website.

We may share limited information only when necessary to operate our business, for example:

  • With service providers who help us run our website, manage communications, or deliver services (they are expected to protect your data and use it only for providing services to us)

  • If required to comply with legal obligations or to protect rights, safety, and security

SMS opt-in and phone numbers (important):
SMS opt-in consent and phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes under any circumstances.

Text Messaging (SMS) Privacy

If you provide your mobile number and opt in, we may send SMS messages related to customer care and/or marketing, including conversational, informational, and promotional messages such as: quote follow-ups, scheduling, appointment reminders, service updates, and customer support.

  • Message & data rates may apply

  • Message frequency may vary

  • You can opt out at any time by replying STOP

  • For help, reply HELP or contact us using the information in Section 9

Your Rights & Choices

Depending on your location and applicable laws, you may have the right to:

  • Request access to the personal information we have about you

  • Request corrections or updates to your information

  • Request deletion of your information (subject to legal/operational requirements)

  • Opt out of promotional communications

  • Withdraw SMS consent at any time by replying STOP

Contact Information (Privacy Questions)

If you have questions about this Privacy Policy or your information, contact us at:
Clear Vision Cleaning Services
6035 Executive Dr 104 03, Lansing, Michigan 48911, United States
Phone: 517-798-1098
Email: stephen@clearwindowcleaning.net

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.